Partial System Outage

E-Commerce Payments Operational
Payment Processing Operational
Dispute Operational
Notifications Operational
Settlement Operational
Refund Operational
P2P Payments Operational
Payment processing Operational
Provision and Activation Operational
Notifications Operational
France Operational
Crédit Mutuel Arkéa (CMA) Operational
Banque Populaire Caisse d'Épargne (BPCE Group) Operational
Banque Fédérative du Crédit Mutuel (BFCM) Operational
Revolut Bank(Revolut) Operational
Crédit Agricole Payment Services (CAPS) Operational
BRED Banque Populaire (BRED) Operational
La Banque Postale (LBP) Operational
Société Générale (SG) Operational
BNP Paribas (BNPP) Operational
Nickel Operational
N26 Bank SE (N26 FR) Operational
bunq B.V. (Bunq FR) Operational
Germany Operational
ING Germany(ING DE) Operational
Deutsche Bank AG (DB) Operational
Deutscher Sparkassen- und Giroverband (DSGV) Operational
Volksbanken Raiffeisenbanken (VR) Operational
bunq B.V. (Bunq DE) Operational
N26 Bank SE (N26 DE) Operational
Belgium Major Outage
ING Belgium (ING BE) Operational
Belfius Bank (Belfius) Operational
KBC Bank (KBC) Operational
BNP Paribas Fortis (BNPPF) Operational
Beobank NV/SA (Beobank) Operational
Crelan NV/SA (Crelan) Major Outage
Keytrade Bank (Keytrade) Operational
bunq B.V. (Bunq BE) Operational
Netherlands Operational
ING Netherlands (ING NL) Operational
Rabobank (Rabo NL) Operational
BNG Bank N.V. (BNG NL) Operational
ABN Amro (ABN Amro NL) Operational
Bunq B.V. (Bunq NL) Operational
Luxembourg Operational
Banque et Caisse d'Épargne de l'État, Luxembourg (BCEE) Operational
Banque Raiffeisen S.C. (Raiffeisen) Operational
POST Luxembourg Operational
BGL BNP Paribas Operational
Banque Internationale à Luxembourg S.A. (BIL) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

Resolved - The issue affecting Crelan P2P services has been resolved.
All P2P-related functionality is now operating normally, and no further impact is expected.
Thank you for your patience while we worked to resolve this issue.

Nov 5, 12:23 CET
Identified - Our monitoring has detected an issue with the availability of Crelan impacting the P2P payment creation and Settlements. Users of Crelan may experience issues when paying with Wero. This issue may have an impact on users in the Belgian market.
Nov 5, 10:23 CET

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - This incident has been resolved.
Oct 29, 15:28 CET
Update - We are continuing to investigate this issue.
Oct 29, 15:21 CET
Investigating - Incident raised to LuxHub to investigate on the issue that seems to be related to Spuerkess.
Oct 29, 12:47 CET
Resolved - The issue affectingCrelan has been resolved.
All P2P-related functionality is now operating normally, and no further impact is expected.
Thank you for your patience while we worked to resolve this issue.

Oct 29, 01:13 CET
Identified - Our monitoring has detected an issue with the availability of Crelan. Users of Crelan may experience issues when paying with Wero. This issue may have an impact on users in the Belgian market.
Oct 29, 01:01 CET

Oct 28, 2026

Resolved - The issue affecting CAPS has been resolved.
All P2P-related functionality is now operating normally, and no further impact is expected.
Thank you for your patience while we worked to resolve this issue.

Oct 28, 02:45 CET
Identified - Our monitoring has detected an issue with the availability of CAPS. Users of CAPS may experience issues when paying with Wero. This issue may have an impact on users in the French market.
Oct 27, 23:34 CET

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Resolved - BNPP Fortis had an outage from 1:00 AM to 4:00 AM CEST. Services returned to normal at 4:00 AM CEST.
Oct 25, 08:18 CET
Monitoring - BNPP_Fortis update it is because of the winter time change. they are closing all our input channels, between 1.00 am. and 4.00 am.
Oct 25, 02:04 CEST
Identified - Our monitoring has detected an issue with the availability of BNPP_Fortis since 01:07 AM. Users of BNPP_Fortis may experience issues when paying with Wero. This issue may have an impact on users in the Belgium market.
Oct 25, 01:43 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.