Crelan Wero Issues

Incident Report for Wero

Resolved

The issue affecting Crelan P2P services has been resolved.
All P2P-related functionality is now operating normally, and no further impact is expected.
Thank you for your patience while we worked to resolve this issue.

Posted Nov 05, 2026 - 12:23 CET

Identified

Our monitoring has detected an issue with the availability of Crelan impacting the P2P payment creation and Settlements. Users of Crelan may experience issues when paying with Wero. This issue may have an impact on users in the Belgian market.

Posted Nov 05, 2026 - 10:23 CET

This incident affected: P2P Payments (Payment processing, Provision and Activation, Notifications).